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If Herman & Wallace had a policy of submitting an application for every course to the licensing entity of every registrant in each course, we would have to significantly scale back the number of courses that we can sponsor and the level of service that we can provide our registrants. We sponsor over 150 events per year, many of which are attended by over 35 registrants. Guaranteeing that Herman & Wallace will submit an application to have all courses approved by the licensing entity of every registrant in a given course would take too many resources away from other aspects of providing service and value to our registrants.

Some states require applications be submitted 21 or 30 days before the start of a course in order to be considered. So if a registrant from a state with such a requirement registered for a course less than 21 days before the start of the course, there is no way we could stand behind a guarantee that we could submit an application to that state's licensing entity and that application would be approved in time.

Furthermore, we have learned that many of our registrant attend 300%-400% of the minimum number of hours continuing education required by their state. Many of these registrant do not care if we apply to have a course approved. If we had a policy of submitting an application to have all courses approved by the licensing entity of every registrant in a given course, and someone who was already completed the minimum number of hours required by their state registered for this course, and this person was the only registrant from their state in this course, then Herman & Wallace would be bound to submit an application that no one requested or valued. Such applications would represent an increase in the cost of course sponsorship, which will ultimately increase the price of all services and products that we offer, which is against the best interest of our registrants.

We have a very comprehensive policy of when we will submit an application to have a course approved, AND if we are not applying to have a course approved that you are attending, we will almost always reimburse yor for the cost of applying individually. See our terms and conditions related to continuing education approval for exact details on this matter.